Evaluation is key to accountability and the cycle of continuous improvement. Whether you are measuring program effectiveness based on process, quality, or outcome indicators, appropriate assessment instruments and data collection and analysis processes must be in place.

Evaluation Design and Implementation
Process, quality and outcome indicators all play a role in determining program success and effectiveness. A sound evaluation begins with a strong program design that includes clear goals, measurable objectives and concrete activities. Evaluation should include a formative and summative focus and incorporate qualitative and quantitative measures.

Data Collection Systems
If data is to be used effectively to inform and improve implementation, all stakeholders must have access to information in a timely and user-friendly manner. Data collection must be integral to implementation. It should not detract from the program. It should not pose an undue burden on staff. We can create a variety of data collection and analysis solutions including electronic databases, scannable surveys and web-based data systems - each of which can generate reports and other analysis tools.